Amount of citizens’ references decreased by 1.2% compared to 2008, and a number of repeated references fell by 17%, - the head of department of management on work with references of citizens Nikolai Osipenko told today at the sitting of regional executive committee.
People were welcome to call to hot telephone lines – 7167 calls were made, i.e. the number of references almost doubled. The most of references were addressed to Bobruisk and Mogilev city executive committees, Mogilev, Osipovichy, Gorki, Krichev and Kostjukovichy district executive committees.
There was two-time increase in references on work of industrial enterprises, 20% increase in references on work of construction organisations, 17% increase in references on work of educational establishments, 14% increase in references on work of labour and salary, 9% increase in references on work of architecture and town-planning management, 6% increase in references on work of housing and communal services department and health department.
The number of collective references also increased – there were 2592 of them, i.e. 103% compared to the level of 2008.